Testimonials

“Thanks to CAL, I now have a much clearer understanding of my customer’s wants and needs. I can really pick exactly what it is they want to buy and how much they have to spend and can share this knowledge with my team. The coaching was fantastic, Rob was able to pick up on real situations as they occurred and we brainstormed real solutions that I can use again and again. Thanks Rob, awesome work!”

Matt S.
Teamleader Sales JB HiFi Pty Ltd

 “Since I started working with Rob my business has increased its turnover and doubled its profit margin! I couldn’t believe how easy it was to get such amazing results. Rob took a real interest in my business operation and the team and the suggestions he made and the work he did with us were really like commonsense, easy to set in place and pretty simple for my staff to get the hang of. He really got me motivated and I looked forward to his visits.”

Thanks Rob, great value

Terri L. TLG Homewares

“I couldn’t believe the difference CAL’s business coaching model made to our training outcomes. Over the months of coaching we could track the changes in attitude and behaviour as well as the obvious and more measurable skills development, which happened very quickly. It was a hugely positive and very rewarding experience to be part of. For the first time I felt as though my staff were really beginning to take an interest in the business and really care about customers. I couldn’t believe it – it really made me feel very positive about my business and my team!

Mal Hartwell, Owner. Coffee INC.

“What blew me away was the preparing and planning that went into the training before it started. Rob really asked us some hard questions and we really found it difficult initially to really articulate our critical drivers and then to match these will required skill sets. It was all pretty much a huge learning experience to have to decide what skills and knowledge each of our business functions really required and then it was amazing to map this against existing skills sets of our staff. Now that we have gone through the needs analysis process and listed the gaps I feel very confident that I can do it again. It is enormously empowering to be able to identify the skill ‘gaps’ in the business and to know you can find the best solution. It is also fantastic to have the confidence to ‘pitch’ it to senior management and get the funds necessary to do it – not to mention how successful the very personalised training was!

Murray Gilbert

HR Director, MediaStudios