Diploma of Retail Management

About this Qualification

This is an advanced retail qualification designed for retail practitioners who have held management roles for some time and who require a more strategic overlay to their professional practice.

This qualification provides skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.

Job roles

Individuals with this qualification are able to perform roles, such as:

• A key management role management in a large retail or wholesale business
• Managing a small to medium retail group store or franchise outlet
• Managing an independent retail store
• Managing a wholesale outlet

Possible job titles include

• Store manager
• Merchandise manager
• Buyer
• Sales manager

Entry requirements

To enrol in this qualification you must be working in a senior position in a retail environment.

There are two alternative pathways for entry into the Diploma of Retail Management. The candidate must either:

Be recognised as competent, through a recognised training program or recognition process, against the following units of competency:

SIRXCOM001A Communicate in the workplace

SIRXIND001A Work effectively in a retail environment

Plus one of the following:

SIRXCCS003A Coordinate interaction with customers; or

SIRXSLS004A Build relationships with customers

OR

Have sufficient relevant wholesale or retail employment experience. A current or previous job role that involves or has involved the application of the above competencies, would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

Program Structure

To complete the Diploma you must complete 9 units comprising the 2 core units plus 7 electives.

A complete list of units for SIR50107 Diploma of Retail management can be accessed here

Course duration

This course is delivered flexibly in the workplace and usually takes between 12-18 months to complete.

Delivery mode

This qualification is delivered to existing workers in their own workplace and with the support and training assistance of their line manager (if appropriate).

All College students undertaking the program are allocated a workplace coach. This coach will work closely with you and (if applicable) your line manager to ensure that the training design is a good fit with the business and, with your own personal learning style. As well as one-to-one coaching you may be asked to complete some learning online and/or attend some group workshops.

Individual program design

Every person is different, so the College takes the time to design the most suitable learning program for you. At Diploma level, so are the needs of your business. Your College coach will work with you to determine the best choice of elective units to suit both you and your business requirements.

Each program is unique and designed to meet the needs of the individual.

Initially, your coach will undertake a needs analysis where he or she works with you to ascertain your current skills & knowledge and to see where the gaps are.

This process will ensure you have selected the right qualification for you at this time in your career and it will also make sure that we select the right electives that best suit your needs. Once this is complete your coach may advise you that you already have some of the skills & knowledge required for this qualification. When this happens you can have these skills & knowledge recognised through a process called ‘recognition of prior learning’ and then you don’t have to complete training in this aspect of the program.

The coach will work closely with you and your line manager to develop your own training plan. This will outline any RPL as well as what units you need to complete and how you will complete them. Depending on your needs you may utilise any or all of the following learning methods:

Work with a coach one-to-one

Use a textbook or learner resource to complete various activities

Complete various topics online using: online learning resources; learning blogs etc.

Undertake a workplace project where you apply the new skills & knowledge you have gained

Work with your line manager who will train you in a specific skill set

Attend a training workshop with other students like you

Attend a seminar on a specific topic

Attend a conference or product launch etc.

How to enrol

The College works with existing workers and offers this qualification in their own workplace. To undertake this qualification you will need the support and endorsement of your line manager (if applicable).

Once you have registered your interest in this course the College will assign you a workplace coach who will visit you to undertake the needs analysis and develop your program design.

If you are interested in learning more about this qualification and/or enrolling in this qualification contact us