Management

Workforce Development in Management
Increasing productivity, while ensuring sound business management is an issue facing many organisations today.
Do you need more staff more able to manage efficiently and effectively?
Do you need to maintain the momentum, grow the business and motivate your staff through exceptional leadership?

The College for Adult Learning understands the importance of leadership as a motivational tool for your team, CAL also understands the many aspects of Management especially the need to ensure your supervisors and frontline managers have the skills, knowledge and tools they require in a hectic and changeable global environment.

Managers of the 21st Century are expected to lead high functioning teams successfully.  Leadership is the number 1 issues on the minds of Australian managers and strong leadership is always linked with business success!

Providing leadership is of critical importance for the modern manager as is a comprehensive knowledge and skill base in business function. This includes a working knowledge of and ability to read, interpret and act on business financials, business operations, sales and marketing and people management.  Many managers come from a strong technical background where they may have acquired some management skills as they relate to their technical expertise but, it most cases, these managers often have had no training in management and therefore ‘manage’ using the skills and knowledge they have developed informally and often in positions outside of the workplace.

The management programs offered by CAL will provide the learner with a sound understanding of the principles of management as well as a practical toolkit of management skills and techniques that can be applied instantly for highly effective management. All our management programs place a strong emphasis on leadership and focus on customer service as a key business enabler and differentiator.  

Effective training is achieved when the learning is retained resulting in improved performance hence our dedication in developing a training model that has proven results for our clients.

How do we achieve this?

We work with you to establish your key drivers and the most critical issues facing your business today

Working in partnership with you we design a training program that will meet the needs of your staff and your business. The program is customised exclusively for your business to achieve maximum results.

The customised program will ensure that the right skills are being developed for the job outcome and context of the learner within your business constraints. It will also make sure the skills needed are delivered in the right timeframe and, in a way that is ‘right’ for your business and your people.

By utilising the unique CAL coaching model  we guarantee improved staff performance in key areas such as :

• Service Excellence
• Sales skills
• Transformational leadership
• Staff motivation and retention
• Behavioral change
• Key management skills
• Project management
• People management
• Productivity and workplace efficiency

We ensure that all coaching is done on the job with no disruption to your business and allowing staff to feel comfortable being in their own environment and with their own processes and people.

We have no minimum numbers and will happily work with just one person or equally a large team.

We stay connected to your business long after training has finished to ensure that what has been learned by your staff is applied day in day out to maximise your return.

As a Registered Training Organisation many of the programs we offer are nationally accredited and so qualify for government funding meaning that you will not have any costs associated with your staff training.

How can we help you?

As well as a range of professional development short course programs and one-on-one coaching, CAL offers the Diploma of Management for individuals seeking to consolidate or expand their career into management. 

The College also offers the following qualifications designed to assist managers in specific areas:

Diploma of Human Resource Management

Certificate IV in Human Resources

Certificate IV in Project Management

Diploma of Project Management

Certificate IV in Business Sales

We provide coaching and/or consultancy services in specialised areas for owners, managers and staff including:

• Business Improvement
• Customer & client Engagement
• Time and priority management
• Finance and cash flow management
• Marketing
• Strategic Planning
• Job specifications and analysis
• Productivity improvements & lean office principles

As part of our ongoing service to you we provide at no charge:

Quarterly newsletters

24/7 availability to discuss any business issues

Regular updates on important customer service initiatives.

Our workforce development approach includes attracting, engaging, expanding and utilising identified and unidentified workforce skills, knowledge and attributes to ensure a profitable and sustainable business.

Take the next step and contact us at the College for an obligation free chat on how we can work with you to help grow your business.