Certificate IV in Business Sales

About this Qualification

This qualification is suitable for everyone passionate about Sales and Service delivery.

This qualification reflects the role of individuals who use well developed business sales skills and a broad knowledge base in a wide variety of business sales contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others and have limited responsibility for the output of others, however they typically report to a more senior business sales practitioner.

Job Roles

Job roles and titles vary across different industry sectors.

Possible job titles relevant to this qualification include:

• Sales Account Assistant
• Sales Agent
• Sales Representative
• Entry Requirements

To enrol in this qualification you must be working in either a customer service or sales role.

Preferred pathways for candidates considering this qualification include:

After achieving the BSB30107 Certificate III in Business or other relevant qualification/s

Or

Providing evidence of competency in the majority of units required for the BSB30107 Certificate III in Business or other relevant qualification/s

Or

With some vocational experience in assisting sales team leaders, supervisors or managers to conduct sales activities but without a formal sales qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

• Customer Service Advisor
• Receptionist
• Office Administration Assistant
• Student Services Officer

If you have held one of the position job titles mentioned above and/or performing some other roles mentioned above, you will probably have sufficient experience and relevant on-the-job application to commence this qualification. A visit from the College Business/sales consultant or perhaps even a phone call can soon confirm this for you.

Course Structure

To complete this qualification you must complete 10 units comprising 1 core unit and 9 electives as listed below.

The College aims to provide applicants with a selection of units that best fits their job role, the organisation and their individual learning needs as well as the industry and qualification requirements.

We encourage final selection of electives only after a thorough needs analysis has been completed for the individual and the organisation they work with.

Core unit

• Monitor a safe workplace

Elective units

• Develop product knowledge
• Build client relationships and business networks
• Identify sales prospects
• Present a sales solution
• Secure prospect commitment
• Support post sales activities
• Self manage sales performance
• Address customer needs
• Develop a sales plan

For a complete outline of the BSB40607 Certificate IV in Business Sales click here

Course duration

This course is delivered flexibly in the workplace and usually takes between 8-12 months to complete.

Delivery mode

This qualification is delivered to existing workers in their own workplace and with the support and training assistance of their line manager.

All College students undertaking the program are allocated a workplace coach. This coach will work closely with your line manager to ensure that the training design is a good fit with the business and, with your own personal learning style. As well as one-to-one coaching you may be asked to complete some learning online and/or attend some group workshops.

Individual program design

Every person is different, so the College takes the time to design the most suitable learning program for you.

Each program is unique and designed to meet the needs of the individual.

Initially, your coach will undertake a needs analysis where he or she works with you to ascertain your current skills & knowledge and to see where the gaps are.

This process will ensure you have selected the right qualification for you at this time in your career and it will also make sure that we select the right electives that best suit your needs. Once this is complete your coach may advise you that you already have some of the skills & knowledge required for this qualification. When this happens you can have these skills & knowledge recognised through a process called ‘recognition of prior learning’ and then you don’t have to complete training in this aspect of the program.

The coach will work closely with you and your line manager to develop your own training plan. This will outline any RPL as well as what units you need to complete and how you will complete them. Depending on your needs you may utilise any or all of the following learning methods:

Work with a coach one-to-one

Use a textbook or learner resource to complete various activities

Complete various topics online using: online learning resources; learning blogs etc.

Undertake a workplace project where you apply the new skills & knowledge you have gained

Work with your line manager who will train you in a specific skill set

Attend a training workshop with other students like you

Attend a seminar on a specific topic

Attend a conference or product launch etc.

How to enrol

The College works with existing workers and offers this qualification in their own workplace. To undertake this qualification you will need the support and endorsement of your line manager.

Once you have registered your interest in this course the College will assign you a workplace coach who will visit you to undertake the needs analysis and develop your program design.

If you are interested in learning more about this qualification and/or enrolling in this qualification contact us